Assessing Availability Options for Financial Services Companies

Marathon

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Introduction:
The financial services industry has been a leader in the drive to improve systems availability for many years. That's not surprising when you look at the applications in a typical financial services business. Payment systems that transfer billions of dollars per day. Trading systems that can make or lose millions based on market movements that happen in less than a second. Online banking for customers who demand access to their money 24 hours a day, 7 days a week, anywhere in the world. A financial services company's operations are always under scrutiny. Customers will take their business elsewhere if they lose confidence that the bank is handling their transactions correctly. Competitors will take advantage of any availability issues that become public. And regulators will come down hard on any financial institution that doesn't have the proper safeguards to ensure it doesn't lose or corrupt transactions or customer data. For all of these reasons the financial services industry was one of the first to use proprietary fault-tolerant and high-availabilty solutions. Although these solutions were very expensive to acquire, implement and manage, they could be justified by the fact that just one failure in an unprotected system could have an impact far beyond the cost of deploying and managing these proprietary systems.

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